Help center
How can we help?
The basics of getting Atlas set up, common questions, and what to do when something doesn't sync. If your question isn't covered here, the contact page is the fastest path.
Getting started
How do I sign up?
There's no separate sign-up step — sign in with Google or Apple and your account is created automatically the first time. On the web you'll land on your dashboard; on iOS, download Atlas from the App Store and sign in with the same account. Web and iOS share one backend, so everything you connect or log shows up in both.
How do I connect Apple Health?
Apple Health syncs through the iOS app. Grant HealthKit access on first launch and your steps, sleep, workouts, heart rate, weight, nutrition, and more flow in automatically — the app pushes new samples in the background as they appear, and you can pull to refresh any time. The same data appears on the web dashboard.
Which integrations does Atlas support?
Apple Health (via the iOS app), Monarch Money, GHIN, TrackMan, Rapsodo, Beyond the Whiteboard, Hevy, PADI, GitHub, Hardcover, and Google Calendar. Each has its own connect flow under Dashboard → Integrations, with a setup guide where credentials are involved. Anything Atlas can't sync, you can log manually.
Where is my data stored?
In a Postgres database (Neon), scoped to your account, hosted on Vercel. Credentials for third-party integrations are encrypted at rest and never leave the server. Health data is stored as typed records — the same shape whether it arrived from a sync or a manual entry.
Goals and streaks
How do daily goals work?
Every daily goal is either a floor or a cap. Floor goals — steps, protein, water, exercise minutes — count up: reach the target and the goal is done. Cap goals — caffeine, added sugar, a calorie budget — count down: stay under the limit and the day counts. The Today screen buckets everything into Off Track, On Track, and Done so you can see at a glance what still needs attention. Edit targets from the Goals tab or the Edit daily goals sheet.
How do streaks work?
A streak is consecutive days hitting the same goal, counted in your own timezone. Atlas tracks your current streak and your best ever; a streak chip appears next to a goal once you're at two days or more, and an evening reminder can warn you when a three-plus-day streak is at risk.
Can Atlas suggest goal targets?
Yes. Goal suggestions look at your trailing ~60 days and propose adjustments when a target is consistently too easy or consistently out of reach. Suggestions appear in the goals editor — nothing changes unless you apply one.
What's the Weekly Review?
Every Monday, Atlas assembles the previous Monday-to-Sunday week: goals hit-rate, your best day, and per-area recaps across activity, recovery, and money. It's a story-style review in the app, plus an optional recap email and a "your review is ready" push — each on its own toggle.
The AI coach
What can the coach do?
The Coach answers questions about your own data — "how's my sleep this month?", "am I on pace for my step goal?", "how's my golf game trending?" — by reading the same records the dashboards show: daily metrics, your timeline, goals, a finances summary, golf stats. Answers are grounded in your numbers, not generic advice.
Can the coach change my data?
Not without you. When you tell it what you ate or ask it to log something, it proposes the entry and shows an accept / modify / reject card. Nothing is saved until you confirm — the coach never writes to your data on its own.
How does AI meal logging work?
Log a meal by text ("chicken burrito and an iced tea"), photo, or barcode. Atlas identifies the items and estimates calories and macros, grounding branded and restaurant items against the Open Food Facts database where it can. Every AI-estimated entry is marked as an estimate so you can tell it apart from label-exact logs. Photos are analyzed and discarded — they're only stored if you deliberately attach one to the entry.
Integrations and syncing
An integration shows ‘Sync error' — what should I do?
Open the provider from Dashboard → Integrations and hit Test connection — it verifies your stored credentials in seconds without running a full sync. Most errors are an expired credential; reconnect and re-sync. Atlas also notifies you when an integration has been failing, so a broken connection doesn't turn into a silent gap in your data.
How often do integrations sync?
Third-party providers sync once a day around noon UTC, and you can trigger a manual sync any time from the provider's page. Apple Health is separate — the iOS app pushes new samples as they appear on your phone.
Will I lose manual edits when a sync re-runs?
No. User-editable fields — notes, ratings, categorizations — are excluded from sync updates, so your edits survive every resync. Dive logs go further: they're append-only, so once a dive lands it's never overwritten.
Notifications and reminders
What notifications does Atlas send?
A morning summary of yesterday, evening nudges when a goal is close, streak-at-risk reminders, meal and water logging reminders, a daily check-in reminder, PR detection when a lift beats your previous best, milestone celebrations, the Monday Weekly Review (email and push), and sync-issue alerts. Out-of-range health alerts — a metric deviating from your own baseline — exist too, but are opt-in.
How do I control them?
Every channel has its own toggle under Settings → Notifications, on web and iOS. Most channels default on — remembering to log is the friction reminders exist to fix — but each is independent, so you can keep the Weekly Review and turn off everything else. Logging reminders respect a 9 pm – 8 am quiet window in your local time.
Your data
Can I export my data?
Yes. Settings has a one-click "Download account data" button that produces a complete JSON export of every record tied to your account — every workout, transaction, round, dive, and log entry — as a single file. Credentials, OAuth tokens, and push tokens are excluded for security; everything else is yours to take.
How do I delete my account?
From inside the app (Settings → Danger zone on iOS). Deletion is immediate and complete — your account and every record under it are removed in one cascading delete, including integration credentials and active sessions. There's no retention window, so export first if you want a copy.
Can I track something Atlas doesn't sync?
Yes. Almost every Browse view has a log form behind the + button — water, caffeine, mood, blood pressure, books, practice sessions, career events, and dozens more accept manual entries. If a metric you want to track isn't in the catalog yet, the contact page is the fastest path to request it.
iOS app and beta
How do I install the iOS app?
Download Atlas from the App Store and sign in with Google or Apple — same account, same data as the web.
Is there an Apple Watch app?
Yes — a companion watch app with your goal checklist, activity / recovery / nutrition detail screens, and one-tap logging for water, caffeine, and mindful minutes, plus watch-face complications for each Today scope. On the phone there are home-screen widgets too, including an interactive Water widget that logs ounces without opening the app.
How do I report a bug or send feedback?
In the iOS app, shake your phone (or use Settings → Send Feedback). On a TestFlight beta, TestFlight's built-in screenshot feedback works too — those submissions flow into the same triage queue. On the web, use the contact form. Specific beats long: what you did, what you expected, what happened.
Is there an Android app?
Not yet. The web dashboard works well in mobile browsers in the meantime.