AtlasHelp center
How can we help?
The basics of getting Atlas set up, common questions, and what to do when something doesn't sync. If your question isn't covered here, the contact page is the fastest path.
Getting started
How do I sign up?
There's no separate sign-up step — sign in with Google or Apple and your account is created automatically the first time. You'll land on your dashboard; connect your integrations under Settings → Integrations to start seeing your data.
What does Atlas need access to?
Atlas connects to the apps you already use — Apple Health, Monarch Money, GHIN, TrackMan, Rapsodo, BTWB, PADI — via official APIs or your stored credentials. Each integration has its own connect screen under Settings → Integrations.
Where is my data stored?
All data is stored in a Neon Postgres database, scoped per-user. Atlas is hosted on Vercel. Credentials for third-party integrations are stored encrypted at rest and never leave the server.
Integrations
An integration shows ‘Sync error' — what should I do?
Open the integration's detail page from Settings → Integrations. The error is usually credentials expiring; reconnect there. If reconnecting doesn't help, the contact page is your best path.
How often do integrations sync?
Each integration runs once per day at noon UTC via Vercel cron. You can also kick off a manual sync from the integration detail page.
Will I lose manual edits when a sync re-runs?
No. Atlas is careful about excluding user-editable columns (notes, tags, manual coordinates) from sync upserts. Your edits stick.
Life Score and Action Plan
How is the Life Score calculated?
Life Score ← average of area scores ← average of sub-area scores ← weighted mean of signal metrics. Each signal compares your current value against a target or healthy band and maps to 0–100.
What is the Action Plan?
The Action Plan is an AI-generated list of prioritized, specific actions to close your biggest Life Score gaps, generated on demand from your current data using Claude. Hidden from navigation in v1.1 while the recommendation engine matures — returns as a top-level surface in v2.
Can I track something Atlas doesn't sync?
Yes. Almost every Browse view has a Log entry form behind the + button — Water, Caffeine, Mindful Minutes, Mood, Energy, Books, Practice Sessions, Career Events, and dozens more accept manual entries. If a metric you want to track isn't in the catalog yet, the contact page is the fastest path to request one.
iOS app
How do I install the iOS app?
Download Atlas from the App Store and sign in with Google or Apple.
Is there an Android app?
Not yet. Web works on mobile browsers, and the API is open if you'd like to build a client.
Help content is placeholder. Real FAQ entries will replace these as we collect support questions.